How We Work

Our Process in 5 Simple Steps

No surprises. No black boxes. Just a clear, collaborative process from kickoff to launch.

Step 1

Discovery Call

We start with a free 30-minute call to understand your business, goals, technical requirements, and timeline. No pitch decks — just a real conversation to figure out if we're the right fit for each other.

  • Zero-commitment intro call
  • We ask the right questions, not just tech specs
  • You walk away with clarity, not a sales pitch
JT
AR
MK
Live call
What are your core requirements?
We need a real-time dashboard + API.
Timeline and budget in mind?
9:00 AM
10:30 AM
2:00 PM
Step 2

Scoping & Proposal

Within a few days we deliver a clear scope document: features, milestones, timeline, and fixed pricing. No ambiguity, no hidden fees. You know exactly what you're getting before a single line of code is written.

  • Detailed feature breakdown
  • Fixed price — no surprise invoices
  • Milestone-based timeline you can plan around

Project Proposal

Pionetix × Client

Fixed Price

📅 Timeline

8 weeks

💰 Budget

$12,000

Features & Scope

User Authentication
Dashboard Design
Payment Integration
API Integration
Completion Progress60%
Step 3

Development Sprints

We build in focused 2-week sprints. You get a live demo at the end of every sprint, a Slack channel for daily updates, and the ability to give feedback in real time. No black-box development.

  • Live demo every 2 weeks
  • Direct Slack access to your engineer
  • Adjust priorities mid-sprint if needed

Sprint 2 — Active

68%

To Do

API Docs
Auth Flow

In Progress

Dashboard
Mobile UI

Done

DB Setup

$ git checkout -b feat/dashboard

✓ Branch created successfully

$ npm run dev

▲ Next.js ready on port 3000

$
Step 4

Testing & QA

Every feature goes through rigorous manual and automated testing before it ships. We test across devices, browsers, and edge cases — so bugs are caught before your users find them.

  • Manual + automated test coverage
  • Cross-device and cross-browser testing
  • Bug-free delivery or we fix it, no charge
✓94% Tests Passing
94%Pass Rate
Unit Tests✓ 48 / 48
Integration✓ 12 / 12
E2E Tests⚠ 9 / 10
Performance✓ Pass
Step 5

Deployment & Support

We handle the full deployment — server setup, CI/CD pipelines, domain config, SSL, and monitoring. After launch, we stay available for post-launch support and can move into a retainer for ongoing work.

  • Full cloud deployment & config
  • 30-day post-launch support included
  • Optional ongoing retainer available

Production

● Live

API

● Healthy

Database

● Optimal

Uptime99.9%

Response time (ms)

$ deploy --env prod

✓ Build complete (36s)

✓ v2.4.1 is live

Common Questions

Process FAQs

How long does a typical project take?

Most projects are delivered in 6–16 weeks depending on complexity. We'll give you a precise timeline in the scoping document before any work begins.

Do you work with clients in different time zones?

Yes. We have clients across the US and Europe. We schedule overlap hours for daily standups and demos so you're never out of the loop.

Can I change requirements mid-project?

Yes, within reason. Minor pivots can happen between sprints at no extra cost. Significant scope changes are quoted separately and transparently.

What happens after the project is delivered?

Every project includes 30 days of post-launch support. After that, many clients move to a monthly retainer for ongoing features and maintenance.

How do you handle bugs found after launch?

If a bug is related to our development work, we fix it at no charge during the 30-day support window — no questions asked.

Will I own the code?

100%. All source code, assets, and intellectual property are transferred to you upon final payment. We don't hold your codebase hostage.

Let’s Build Something Together

Tell us what you’re building. We’ll tell you honestly if and how we can help — no sales pitch, no pressure.

Free callNo commitmentResponse within 24 hours